A summary of what we ran for you, what you'll still receive after our final service day, and how to cleanly remove our access when you're ready.
Working with the three of you has been a real pleasure. Haute & Polished has a clear brand, a strong portfolio, and a team that cares about getting it right. We wish you nothing but momentum from here.
This packet is your handover. It covers how the next few weeks will roll out, what we've been running for you, the final report still on its way, and how to cleanly remove our access when you're ready.
Our 12-week service agreement formally ends at midnight on May 20, 2026. To make this transition as smooth as possible, our team will finalize the rest of May's content for you by the end of this week. We'd love your revisions back as soon as possible so every final piece is ready to go live by May 31.
That way you'll have consistent content posting all the way through the end of the month, and your team gets a little breathing room to plan for what June looks like.
Weekly calls wrap effective today, since the next one would have fallen after the agreement end date. The final KPI report follows by June 12 once May's full data is in.
Two friendly nudges so we can land this transition cleanly. Both are time-sensitive but easy.
The last two blog posts are sitting in your Wix dashboard ready for review.
Please look through and approve by end of this week so we have ample time to make any revisions and publish both before May 31.
The newsletter we sent for approval late last week is still pending. We'd love to push that one out this week so we stay on cadence.
After that, we have two more to deliver. We'll draft both and share for review by end of this week.
One will go out the final week of May. The last one will send the week of June 1 to June 5.
A quick summary so nothing falls through the cracks. We've broken Instagram out in more detail below the table since that was the bulk of the work.
| Area | What we did |
|---|---|
| Strategy, content production support, posting, Dream 100 engagement, community management (see detail below) | |
| Google Business Profile | Profile optimization, weekly photo uploads, review campaign, regular GBP posts |
| SEO + Content | On-page optimization, keyword research, blog posts |
| Email Newsletter | List management, campaign sends, post-send performance reports |
| KPI Reporting | Branded HTML performance reports delivered on cadence |
Theme planning, pillar mix, calendar building, and campaign tie-ins aligned to your seasonal pushes.
Ideation, reels scripts, shot lists, on-the-day direction, and post-production turnaround so each content day yielded a backlog you could actually publish from.
Reels, carousels, static posts, and Stories. Captions, hashtag sets, and scheduling all handled.
Daily targeted engagement across a curated list of accounts (designers, other trade partners, ideal client adjacent) to grow reach without paid spend.
Recurring read-out on what worked, what didn't, and what to double down on in the next cycle.
The last day we post and publish on your behalf is May 31. To give the data a full window to settle, we'll pull the complete May numbers during the second week of June and email you the final KPI report.
You may be wondering what happens to all the content we've produced over the last 12 weeks. The short answer: it's yours.
We'll zip up everything we produced for Haute & Polished in the shared Drive and give you a download link so you have a clean local copy. That includes things like:
After our final newsletter send the week of June 1 to June 5, we'll export your cleaned and de-duplicated subscriber list as a CSV and email it over so you can take it anywhere.
What's yours. Anything we produced specifically for your business is your intellectual property. Repurpose it, archive it, hand it to a future agency or in-house team, whatever serves you.
What stays with us. Our internal templates (including the Canva master templates we built to produce your content), dashboards, methodologies, and proprietary scripts are Illume's, and don't transfer with the handover.
When you're ready, here's how to fully revoke our access. We're happy to do this together on the handoff call, or you can do it on your own using the steps below. Click each one to expand.
From your Wix dashboard:
From analytics.google.com:
Easiest path is from your phone:
From a desktop browser: search "Haute and Polished Designs" on Google while signed in as the owner, click the three-dot menu on your business panel, then follow the same Settings → Managers path.
From business.facebook.com:
To kick out any device that's still logged in (including ours):
So you can plan around it. Starting June 1:
If you run into any questions during the next 30 days of transition, we're available to answer them about your account by email.
Thanks again for trusting us with Haute & Polished. Excited to watch what you build next.
Warmly,
JD and the Illume Digital team
jd@illumedigital.io